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Terms & Conditions

Last updated: December 2025

By downloading, accessing, or using the Grabbly mobile application, you agree to these Terms & Conditions.

Eligibility
Grabbly offers the following payment options:
  • You must be at least 13 years old to use the Grabbly app. By using the app, you confirm that you meet this age requirement.
  • Grabbly is a platform that connects users with restaurants and delivery partners.
  • Grabbly does not prepare food or directly provide delivery services.
You agree to:
  • Provide accurate and up-to-date information.
  • Use the app only for lawful purposes.
  • Not misuse or attempt to disrupt the app or its services.
Orders & Availability
  • Menu items, prices, and delivery times are provided by restaurants and may vary based on availability.
  • Delivery times shown are estimates only and not guaranteed.
  • Restaurants are responsible for food preparation and order accuracy.
  • Orders once accepted by a restaurant may not be cancelled. Cancellation eligibility depends on order status and restaurant confirmation.
Delivery & Delays
Grabbly is not responsible for delays or issues caused by:
  • Traffic conditions.
  • Weather.
  • Restaurant preparation time
  • Incorrect user information
  • Other factors beyond our reasonable control
  • Grabbly is not responsible for delays or failures caused by events beyond reasonable control, including strikes, system outages, or force majeure events.
Limitation of Liability
  • Grabbly shall not be liable for indirect, incidental, or consequential damages arising from the use of the app, to the maximum extent permitted by applicable law..
Changes to Terms
  • Grabbly may update these Terms & Conditions at any time.
  • Continued use of the app after updates means you accept the revised terms.
Governing Law
  • These Terms & Conditions are governed by the laws of Mauritius.
Contact
For questions regarding these Terms & Conditions, contact us at: info@grabbly.mu
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