This Payments Policy explains how payments are handled on the Grabbly mobile application.
Accepted Payment MethodsGrabbly offers the following payment options:
- Cash on Delivery orders must be paid in full at the time of delivery.
- Online payments via secure third-party payment gateways (to be enabled in a future update).
- No refunds are provided for completed or delivered orders, except in cases of service failure, incorrect items, or non-delivery.
Grabbly does not store your card details, banking information, or payment credentials. All online transactions are processed directly by trusted third-party payment providers.
Pricing & Charges - All prices, delivery fees, taxes, and applicable charges are clearly displayed before checkout.
- Prices may vary depending on the restaurant, location, or availability.
- By confirming an order, you agree to pay the total amount shown at checkout.
RefundsRefunds, where applicable, are handled on a case-by-case basis and depend on:
- Order status.
- Reason for cancellation or issue.
- Restaurant or delivery partner confirmation.
Refund decisions are final, subject to applicable consumer protection laws.
ContactFor payment-related questions or refund requests, contact us at:
info@grabbly.mu